Solving Problems This page is devoted to solving
problems that you may encounter during the use the Memory Craft 10000.
When things go wrong, this is the first place you should check.
 | Frequently Asked Questions List
(FAQ)
When you encounter a problem, it's very likely that you
weren't the first one to have it. As situations arise we add them to
the FAQ, and that should be your first stop for
troubleshooting. |
 | The JEF Design Repair Utility
Sometimes a badly constructed design file can cause all sorts of
trouble, including error messages when it is sent to the machine, or
even malfunction of the machine. This simple utility gives you a way
to check, and in many cases, repair bad designs. |
 | Current Janome Software Versions
These are the current versions of Janome software. To check the
version of any program, open it and choose Help -> About from
the menu. The version number will be given in the About
dialog. If you find that you have one or more programs that is not
current, click the Get Update link
provided.
 | Memory Craft 10000 Machine: Version 2.21
You may have version 2.20, which can also be considered
current. The 2.21 update is only for those having problems with
ATA PC cards.
Get
Update |
 | Memory Craft 10001 or 10000: Version 3.0
This is the latest version for both machines. It is not
available as a free download, but is the base version on the
Memory Craft 10001. Owners of the Memory Craft 10000 can purchase
the 3.0 update from an authorized Janome dealer. If you update a
MC10000 to version 3.0, you must also update Customizer 10000 or
EasyTransfer as well. See the links below. |
 | EasyTransfer: Version 2.2 (for version 2.21 & earlier
machines)
Get
Update |
 | EasyTransfer: Version 3.0 (for version 3.0 machines only)
This version will not work on version 2.21 or earlier.
Get Update |
 | Customizer 10000: Version 2.2a (for version 2.21 & earlier
machines)
For best results, your machine should be version 2.2 or later
for full compatibility with version 2.2a.
Get
Update |
 | Customizer 10000 Plus: 3.0 (for version 3.0 machines)
This version can be installed to support all versions of the
10000, but offers no improvements or changes for version 2.21 &
earlier models.
Get Update |
 | Digitizer 10000: Version 1.2H & 1.3F
Version 1.2H is for users of version 2.21 and earlier
machines. Version 1.3F is for 3.0 machines, and is necessary for
communication between Digitizer and the machine. Version 1.3F
requires that version 1.2D or later be installed first. DO
NOT install 1.3F unless you have a 3.0 machine, and
DO NOT install 1.2H unless your machine is version
2.21 or earlier.
Get
Update |
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