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Every time I open Digitizer EasyDesign, it crashes. What should I do?

Digitizer auto-saves your work periodically while you work. Once in a while, a design can get corrupted while working on it. This is more common with inexperienced digitizers who may do things in an illogical way because they don't know any other. When Digitizer crashes from the corrupted design, and is restarted, the first thing it tries to do is re-open the last auto-saved design. Since that's what caused the crash, it crashes again. Here's how to correct the problem:

  1. Click Start -> Run.

  2. In the Open box type the following:
    C:\Digitizer 10000\BIN\purrec.exe
    (Note - if you have installed Digitizer to a different location, type that location in the above line, before the BIN part.

  3. Click the OK button.

  4. The following dialog will open:

  5. Click the OK button to purge the Recover folder of auto-saved files. If you want to also remove the backup files, check that option. However this is not advised, because one of those files may help you recover some of your work.

  6. EasyDesign should now open without crashing. If it still crashes, you have other problems, such as hardware trouble, conflicts with existing software (especially Video drivers) or insufficient memory or resources. Restart your computer and try again.

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